Terms of Service

Terms and Conditions

Flexiflow Wellness Limited ("Flexiflow" or “we”) is a company incorporated under the laws of Hong Kong Special Administrative Region with limited liability. Flexiflow operates this website to provide our customers with the highest quality yoga apparel available.

By using our site, you agree to our Terms of Service, which govern your use of our website, including any purchases you make through our e-commerce platform. These Terms of Service include all conditions, policies, and notices, and apply to all site users, including customers, vendors, and contributors of content.

Before accessing or using our website, please review these Terms of Service carefully. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our website is hosted on Shopify Inc., which provides us with an online e-commerce platform that enables us to sell our products and services to you. By using our website, you agree to comply with all Shopify's Terms of Service, which are also incorporated into our Terms of Service.

We reserve the right to modify, update, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

At Flexiflow, we take our customers' privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to our collection, use, and disclosure of your personal information as described in our Privacy Policy.

We want you to have the best possible shopping experience on our website. If you have any questions, comments, or concerns, please contact us at contactus@flexiflowapparel.com and we are committed to provide you with the highest level of customer service possible.

 

SECTION 1 - ONLINE STORE TERMS

Registration of a Flexiflow online membership account is completely free, and you can complete the registration process in just a few minutes. During the registration process, we will create a personal account with a password protection for you. This personal account belongs solely to you and is for your personal use only. Please do not transfer or share your account with others. After creating your personal account, please keep your account password safe. After registration, you will be responsible for all activities conducted through your Flexiflow personal account.

After registering for a personal account on the Flexiflow website, you also have the following obligations:

• After each use of this website, please ensure that you log out of your account;
• If you discover that your personal account and password have been used without authorization or other security issues have occurred, please immediately notify Flexiflow;
• Maintain and update your personal account information in a timely manner, ensuring its truthfulness, accuracy, timeliness, and completeness. If you provide any false, incorrect, or incomplete information, Flexiflow reserves the right to suspend or terminate your personal account and refuse your use of this website. To ensure the accuracy of your personal information, please regularly review the information in your personal account;
• Flexiflow cannot and will not be liable for any losses caused by personal negligence.

You agree and guarantee not to use this website for any illegal or harmful behavior that violates the rights of others, including but not limited to:

(a) Uploading, posting, or publishing any text, pictures, or any form of files unrelated to this website;

(b) Uploading, posting, transmitting, or distributing any data containing computer viruses that interrupt, damage, or limit the functionality of hardware;

(c) Illegally invading others' systems through this website;

(d) Using another person's name to use this website;

(e) Infringing on the privacy, reputation, or other intellectual property and other rights of others;

(f) Providing incorrect personal information;

(g) Interfering with or interrupting the connection to this service network;

(h) Engaging in illegal transactions or providing/posting false information;

(i) Tracking or interfering with other users to obtain their personal information.

 

SECTION 2 - INTELLECTUAL PROPERTY

By reading and agreeing to the contents and information on this website, you acknowledge that all content and data belong to Flexiflow and are protected under copyright law, trademark law, and other laws regarding usage and ownership. You agree not to sell, license, rent, modify, distribute, reproduce, transmit, display publicly, perform publicly, publish, adapt, edit or otherwise utilize the content and data on this website to create other works. Any use of the content and data on this website outside the scope of the terms of service is strictly prohibited.

 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

  

SECTION 7 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

Any comments, ideas, posts, messages, suggestions, reviews or other communication information (collectively referred to as "Comment") that is transmitted to Flexiflow will become the intellectual property of Flexiflow. Therefore, we reserve the right to use the Comment for both commercial and non-commercial purposes. Under no circumstances will Flexiflow be liable for any accusations or compensations resulting from the public posting of the Comment. By submitting any Comment to Flexiflow, you agree to relinquish any rights related to the Comment and acknowledge that the content of your Comment does not infringe upon the usage or ownership rights of others, including but not limited to trademark rights, copyright, and privacy rights. You also agree that your Comment does not contain any obscene or unlawful content, and you will be held responsible for your Comment. By submitting your Comment, you authorize Flexiflow to use your Comment (including edited Comment by Flexiflow) without the consent of third parties. Flexiflow will not be held responsible for any Comment by you or any third party, and will not provide any guarantees.

 

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Flexiflow, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

SECTION 10 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Flexiflow and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION 11 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 12 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

 

SECTION 13 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 14 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

If you have any copyright-related questions, please email contactus@flexiflowapparel.com.

 

SECTION 15 - MISCELLANEOUS

Unless otherwise specified, the agreement between Flexiflow and you (for the website) will be based on these terms of use and the privacy policy. This agreement supersedes all prior or future communications and discussions between Flexiflow and you (whether oral, written, or electronic). If any part of these terms of use is invalidated or unenforceable, it will be modified in the manner originally intended to the fullest extent possible, while the remaining parts of the terms of use will remain in effect. The failure of Flexiflow to act does not waive its right to take action in the future. The headings in these terms of use are for convenience only and do not affect the content of these terms of use.